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Jason Pasalis

ABOUT ME

Mindful

One of the things I take pride in is my ability to help my clients eliminate the stress they endure from malfunctioning technology.  I believe the secret to my loyal customer base is my honesty, patience and kindness.  I try my best to inform my clients of their options so that they can make decisions that best suit their needs, and not necessarily what’s best for my bank account.

JASON PASALIS

IT Professional Since 1997

SENIOR IT CONSULTANT, STRATOS SYSTEMS COMPUTERS

August 1997 - October 2007

Working closely with the Owner of Stratos Systems for a little over a decade, I started with computer assembly and ended up being their most trusted and versatile employee. In 2007 Stratos Systems was purchased by ClickAway Computers.

- Troubleshooting and overseeing new computer assembly
- In House and onsite PC repair and installation
- Software data recovery, transfer, and integration
- Virus, Malware, and Adware removal
- Windows peer to peer and Server based networking
- Internet installation and wireless network configuration
- Ethernet cabling

SANTA CRUZ STORE MANAGER, CLICKAWAY COMPUTERS

October 2007 - July 2014

I began my employment with ClickAway Computers as one of their most experienced PC Technicians helping in the transition from Stratos Systems Computers. I was eventually promoted from Assistant Manager to the Santa Cruz Store Manager in 2010. Over the following 4 years we became the 2nd most profitable store in the company expanding our customer base with honest service at a fair price.

- Technician hiring, training, and support
- Store sales strategy development including new products and services
- Product purchasing and inventory management
- Customer service and employee conflict resolution
- Employee payroll and scheduling

SENIOR IT CONSULTANT, CASPIAN IT GROUP

July 2014 - January 2022

In July 2014 I decided to get back to what I love to do, work directly with clients solving their IT needs. Caspian IT Group gave me the opportunity to continue helping their clients while running my own business.   

- Onsite computer repair
- Hardware and software installation
- Virus, Malware, Spyware, and Adware removal
- Data backup, recovery, transfer and integration
- New computer sales and consulting
- Computer networking and internet troubleshooting

- Remote support & maintenance

OWNER, THE MINDFUL TECH LLC

January 2018 - Present

After 20 years of being an IT Professional in the Santa Cruz area I decided to start my own business. I have the privilege of supporting the customers of Raintree Solutions as well as my own loyal clients.  

- Onsite computer repair
- Hardware and software installation
- Virus, Malware, Spyware, and Adware removal
- Data backup, recovery, transfer and integration
- New computer consulting
- Computer networking and internet troubleshooting

- Remote support & maintenance

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